Manage contacts

  • How to edit contacts

    Learn how to edit and update your contacts.

  • Advanced search of contacts

    In this article: What is the advanced search and where can I find it? How to use the advanced search What can I do with the results of my search? What is the advanced search and where can I find it? Use…

  • Manually unsubscribe contacts

    In this article: How to manually unsubscribe a single contact How to manually unsubscribe several contacts simultaneously How can I subscribe again a contact who previously unsubscribed? How to manually…

  • How to re-subscribe an unsubscribed contact

    In this article: Ask them to go in the unsubscription confirmation email If your contact no longer has access to this email, invite them to subscribe with a subscription form Other option One of your…

  • How to delete contacts

    In this article you will learn: How to delete one or more contacts How to delete email addresses from a specific group Why you shouldn’t delete contacts with an Express consent !   How to delete one or…

  • Exporting contacts

    In this article: How to export subscribed contacts, groups, unsubscribed contacts and incorrect addresses? What is a column delimiter? What is a text qualifier? What information can I find in my export…

  • How to erase the information saved in a field for several contacts

    Here's how to erase the information saved in a field for multiple contacts simultaneously: Prepare the list of email addresses containing information you’d like to erase in an Excel or CSV file. If these…

  • Create a group based on a statistic

    How to create a group based on a statistic: Use the button "Add to a group" from the list of contacts of a statistic Use the button "Add to a group based on a statistic" from the full statistics of your…